FAQs

Frequently Asked Questions
**Orders and Shipping**
1. How long will it take to receive my order?
   - Clothing orders: Our standard processing time is approximately 14 business days, with shipping times varying based on your location.
   - Other items: Shipping times for novels, calendars, and other products may vary. Please refer to the specific product page for estimated delivery times.
2. **Do you offer international shipping?**
   - Yes, we offer international shipping for most of our products. International shipping times and costs may vary.
3. **Can I track my order?**
   - Yes, once your order has been shipped, you will receive a tracking number via email to monitor the delivery status of your package.
**Products and Services**
4. **What type of clothing do you offer?**
   - We offer a wide range of clothing including t-shirts, hoodies, sweatshirts, and more. 
5. **Do you accept returns or exchanges?**
   - Yes, we accept returns and exchanges within 7 days of purchase. Please refer to our Return Policy for more details.
6. **Can I purchase your novels in digital format?**
   - Yes, our novels are available in both physical and digital formats, depending on the product.
7. **Do you offer business consultations and services?**
   - Yes, we provide business consultations and various services. Please contact us directly to discuss your specific needs and how we can assist you.
**Payments and Billing**
8. **What payment methods do you accept?**
   - We accept major credit cards, PayPal, and other secure payment methods. 
9. **Is my payment information secure?**
   - Yes, we take the security of your payment information seriously. Our website uses SSL encryption to protect your personal and payment information.
**Contact and Support**
10. **How can I contact customer support?**
    - You can reach our customer support team through our Contact Us page or by emailing [your support email address].
11. **Do you offer wholesale or bulk ordering?**
    - Yes, we offer wholesale options for select products. Please contact us for more information.